It’s officially the age of eCommerce.

The unprecedented growth is showing no signs of letting off, with up to 95% of purchases expected to be made online by 2040.

All kinds of eCommerce business models are thriving under all kinds of conditions.

Every day more people jump on the eCommerce bandwagon.

But if you’re new to the idea of selling online, you may not even know what all of these “business models” are.

Even an experienced eCommerce business owner may not necessarily be aware of all of the different business models and what they could offer them.

If you’re someone who’s wondering how to start an eCommerce business but don’t even know where to begin, congratulations, you’re on the right page!

We’re about to break down each eCommerce business model, their pros and cons, the best examples and more.

By the end of the page, you will be more informed on the different types of business models, and more importantly, which one could work best for you!

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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. -Sam Walton, Wal-Mart Founder

I wanted to talk about customer service today.

For small businesses just starting out, it can sometimes be treated as “something we’ll improve later”.

But in many cases, customer service and the willingness to take a closer, more personal look at positive customer relations can be what gives you the edge over a seemingly ‘faceless’ corporation when it comes to selling goods and services.

Customers respond well to human touches and consistency in the ordering process.

According to KissMetrics, 71% of online shoppers have at some point decided not to deal with a company again due to a bad customer service experience.

So put down that ‘Customer Service for Dummies’ book and read on to find out the most recent best practices for improving customer experience!

After all, it’s a lot cheaper to keep an existing client than it is to chase a new one!

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Going into 2019, the growth of online shopping is showing no signs of slowing.

More growth means more potential customers, and more ways to sell, but it can also mean higher competition.

The more the industry grows and evolves, the more doing the “same old” will be inadequate.

With the future and present landscape of online buying and selling constantly changing, the businesses that experience the most sustainable, consistent growth will be the ones that keep an eye on the future and are ready to capitalise on new technologies, regularly track online shopping statistics, and use them in order to be aware of new online shopping habits.

This means not just being aware of how many people will shop online, but how, where and when they will do it.

This detailed guide on emerging trends in the eCommerce industry for 2019 and beyond, will take you through some of the changes in consumer behaviour expected by some of the worlds’ leading online sales experts, and show you how you should be implementing them into your online marketing strategy.

By reading this guide and following the steps, you should be able to not only encourage growth and success, but also to avoid “missing the boat” and falling behind your competition because you underestimated the importance of a new way to reach your consumer or weren’t aware of it at all.

With Statista saying the total worldwide eCommerce sales will hit 4.88 trillion US dollars by 2021, you want to be on this bus as soon as possible!

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You want them to buy from you.

You want them to notice you.

You want them to talk about you.

But have you done enough to make sure they know who you are?

Probably not. Most businesses don’t take branding seriously.

Is it time to give up already? No way!

Building a brand is one business investment that will rarely let you down. It’s also never too late to start doing it. The problem is – most of us don’t really know where to start. Hiring branding experts and marketing gurus helps – but not everyone can afford it (and, honestly, it’s a little difficult to spare that kinda cash when you’re starting out).

But that’s another story. In this post, we’ll be discussing what branding is, why your business needs it and what the basics of business branding are – without any unnecessary business jargon.

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